Due to the sensitive nature of the lenses and safety purposes returns or exchanges are not accepted as opened Lenses are Non-Reusable.
All purchases are final sale.
U.S. Delivery Time Non-Prescription: 5 to 7 Business Days
U.S. Delivery Time Prescription Orders 20/30 Business Day Dispatch Time + Carrier Delivery Time.
U.S. Delivery Time Pre-Orders 7/15 Business Day Dispatch Time + Carrier Delivery Time.
U.S. Tracking: https://www.usps.com/
PRESCRIPTION ORDERS - ONCE PAYMENT IS SUBMITTED PRESCRIPTION ORDERS CANNOT BE CANCELLED, MODIFIED, REFUNDED, OR EXCHANGED. PRESCRIPTION ORDERS CANNOT BE EXPEDITED. PLEASE EXPECT TO WAIT THE FULL 20/30 DISPATCH TIME WHEN ORDERING PRESCRIPTIONS.
International Delivery Time Non-Prescription: 2 - 6 Weeks (varies country to country)
International Delivery Time Prescriptions & Pre-Orders: 6 - 8 weeks (varies country to country)
International Tracking: http://www.17track.net/en
Attention Shoppers: It is very important to make sure the correct shipping address is left at checkout. Orders are shipped to the address as is, addresses are not altered or modified. If the package is returned due to incorrect or insufficient address, a 5.00 reship fee will be applied to send the order a second time. If the package is mis-delivered to the wrong address due to incorrect address left at checkout it is non-refundable.
Please Be Advised:
All photos/videos are meant to be used as a guideline or to give a general impression of how any lens may appear on the eye. The outcome of the lens color will depend solely on each individuals natural eye color.Therefore, the desired outcome or effect of the lens may be achieved but is not guaranteed.
If a received item is believed to be "Not As Described" or "Not As Advertised" this conclusion must be made BEFORE the lens is opened or worn. All lens come in a transparent container, which allows the lens to be viewed without opening to confirm it is the item that was ordered, the correct color, and without damage. We are happy to exchange or refund items that are in the original condition and packaging that have not been opened.